More... Facebook Twitter More...
Al Ain 1 Al Ain 2 Al Ain 5 Al Ain 6 Al Ain 7 Al Ain 8 Al Ain Now Open

BVC Newsletter | March 2013

Greetings from the BVC staff! We welcome you to check out our first edition of the BVC Newsletter for 2013. We would like to add a "Testimonial of the Month" to our newsletters this year. Clients who participate have a chance to win a free bag of food if their testimonial is selected! Click Here to complete the form now. We of course, also welcome any other feedback you would like to share with us.
In this edition, we offer an overview of our new Al Ain branch, a description of our recent and always popular eye specialist visit, our new Oncology consultancy service, as well as some interesting articles on canine and feline behavioral issues. We've also included a new section from Dr. Jonathan called, "A Partner Ponders", which gives an in-depth look at some of the day-to-day issues of running a veterinary practice.

We hope you enjoy the newsletter and wish you and your pets all the best for the coming year.
We look forward to seeing you at any of our BVC branches!

~Jennifer Hale (and Teddy)

Jennifer Hale

Jennifer Hale, BVC Administrative Partner

Shortcuts: Al Ain | Opthalomologist | New Oncologist | Separation Anxiety | Cat to Human Aggression | Partner Ponder

Al Ain

We are proud to announce that our Al Ain Branch is now open.......

Our Al Ain branch has all the pet supplies you'll need to take care of your pet. No need for a long journey to your favourite vet for vaccinations and grooming. Your pet can now receive routine veterinary care from Dr. Martin and Dr. Jonathan on a weekly basis and our experienced groomer will be available to pamper your pet.
Click Here for more details | contact info | location

Al Ain Available Products

Dr Lo-An

Dr. Lo-An Odayar from the Animal Eye Hospital in South-Africa
Click here for more info

Another Successful Opthalmologist Visit

We are very fortunate to have a number of specialists visit us throughout the year. This month was the ophthalmologist Dr. Lo-An Odayar from The Animal Eye Hospital, Johannesburg, South Africa. We saw 24 cases throughout her three-day trip and performed a number of fascinating procedures following these initial and follow-up consultations. We reserved the first day specifically for cataract consultations and surgeries. These were cases that had been seen on a previous visit, and had been recommended for cataract surgery because there is a medication protocol that needs to be followed before the surgery can be performed. Unfortunately not every animal is a good candidate for cataract surgery, so we were not able to proceed with all patients.

We did have 2 suitable candidates with whom we proceeded with bilateral cataract surgery. Both surgeries were successful, and Dr. Odayar was very pleased with the results. Within 24 hours one of our patients went from tripping over the front of the cage, to lifting her feet up to step over it. The second and third day were for new consultations and rechecks of on-going cases. These consultations are not just for dogs and cats, as we saw a rabbit as well. Over these two days we saw a variety of issues, ranging from blocked tear ducts to increased intra-ocular pressure. Some we are able to manage with oral medication and eye drops, others have to undergo surgery. We also saw some new candidates for cataract surgery for our next visit scheduled later on in the year.
If your feel your pet would benefit from a consultation with the ophthalmologist then please contact for further information.

~ By Kirsty Elms

Oncologist Consultant - Dr Monica Clemente

When faced with a possible or confirmed cancer diagnosis, many pet owners aren't quite sure of their options for treatment and worry about their pet's quality of life. At the BVC we are now offering a specialist oncology service. A veterinary oncologist is a veterinarian who has completed advanced training in the diagnosis and treatment of cancer in companion animals. The oncologist has detailed knowledge of all aspects of the treatment of cancer including chemotherapy, surgery, radiation therapy and biological therapy. This allows the oncologist to coordinate and supervise your pet's combination treatment. At the British Veterinary Centre, our consultant Oncologist is Dr. Monica Clemente.

Dr. Monica will make recommendations as to the best approach in treating your pet's condition after performing a thorough exam and learning of your goals.

The oncologist is an important member of your pet's cancer care team and is usually the manager of the care of a cancer patient. Along with other veterinarians, the oncologist can use their knowledge to formulate a treatment plan best suited to you and your pet's needs.

Dr Monica Clemente

Click here to read more about Dr. Monica

Separation Anxiety

Separation Anxiety

This is the most common, and one of the most serious types of excitable behaviour.
When left alone, the dog will chew / dig at doors, carpets and furniture. It may also urinate or defaecate and bark or howl. Salivation and self-mutilation can also be seen.
Destruction can occur when the owner is in the house, but has shut the dog away overnight. It may also occur when the dog is in the car. Often a dog behaves normally during routine separations (when the owners are at work, for example), but is destructive during unexpected separations.
The commonest cause is the dog's agitation at being separated from the rest of the family 'pack', and particularly the 'leader' or owner. The chewing and other behaviours are displacement activities due to increased anxiety.
If you would like to read more, please click here.

Cat Fear

Explaining Cat Aggression Towards People

Explaining Cat Aggression Towards People Cat owners sometimes have difficulty understanding why their cats, who seem to be friendly and content one minute, may suddenly bite and scratch them the next. Aggressive behaviours are part of the normal behavioural patterns of almost any animal species. Some of the many reasons why cats direct aggression towards people are because they:

  1. Are fearful and defensive.
  2. Are redirecting aggression which was stimulated by something else (e.g. a cat outside) onto their owners.
  3. Are playing.
  4. Do not want to be petted any longer.
  5. View certain people as intruders in their territory.

Cat bites are seldom reported, but may occur more frequently than bites from dogs.
If you are interested to learn more, please click here.

~ Article by: Suzanne Hetts, Ph.D., Certified Animal Behaviorist

A Partner Ponders

~ By Dr Jonathan Hale

Sitting back and reflecting on more than 10 years in Abu Dhabi, I wonder, what small part I played in fulfilling our lofty aspirations of providing the "Best Vet Care" as per our motto. I'm fortunate in having people come in and tell me that they've come to us because they have heard that we provide the best veterinary care. What defines a veterinary clinic as the best? Some of the things I think are important:

  • 24 hour nursing care
  • Outfitting the clinic with advanced equipment
  • The ability to work with specialists (oncology ophthalmology, dermatology)
  • Access to the latest medications and advanced pain relief
  • Providing enough time for thorough consults
  • The quality of our staff and their ability and desire to continuously learn and develop
  • An advanced IT system
  • Maintaining communications with our colleagues in other countries
  • Attending and holding continuing education courses
  • Having a clinic where the staff are enthusiastic to treat a wide range of pets
  • Staff that are dedicated to building good relationships with clients
  • The ease of access to our services to a range of local communities

Dr Jonathan

Dr Jonathan Hale,
Head Veterinarian

I suspect of this list, many of these aspects would be unknown to our clientele, and others would be assumed as the norm for any vet practice, particularly in comparison with one in their home country. Having been here for so many years, I respect the enormous energy required to not just maintain this list but to improve upon it, and am grateful to staff, colleagues, partners and our clientele for the continuing parts they play in the BVC story.

"If you can dream—and not make dreams your master;
If you can think—and not make thoughts your aim;
If you can meet with triumph and disaster
And treat those two imposters just the same;
If you can bear to hear the truth you've spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build 'em up with worn-out tools;
~Rudyard Kipling, If